Reviews

"Savannah was very direct and on point!"

"Scott, you have an awesome team! After my mom passed away Missy and Savannah have been there for me when I needed to close out her policies and open new ones. The transition was seamless. As a person who works with customers and pride myself on great customer service, I am happy to say your team goes above and beyond. That’s a rare gem today. Keep up the great work! I appreciate each of you."

"Savannah was great"

"⭐⭐⭐⭐⭐

Tatum at State Farm in Alabama was absolutely exceptional. She helped me add a new vehicle to my policy as well as another driver, and took the time to explain everything clearly throughout the entire process.

I had plenty of questions, and she was incredibly patient with every one of them. She never made me feel rushed and made sure I understood my coverage and the changes being made before moving forward. She was extremely well spoken, knowledgeable, professional, and genuinely pleasant to deal with.

Customer service like this deserves to be recognized. Tatum made what could have been a complicated process simple and stress-free. State Farm is fortunate to have her representing them.

Without question, a 5-star experience. I would highly recommend Tatum to anyone needing help with their insurance."

"Savannah has helped me several times. from a recent claim on an uninsured motorist to personally calling me to save me money on my premiums. any time I have questions, Savannah and the rest of Scott's team are just a phone call away. Savannah has now figured out a way to save me money on my premiums twice this year alone! she's a superhero."

"Savannah was very helpful when taking care of an issue that arose during a change in my auto insurance. Enjoyed our conversation; she was cheerful, professional, and offered good suggestions. A great asset to my local State Farm agency."

"Tatum is efficient, kind, knowledgeable, and cute as a button. And Savannah is so friendly and helpful. I would recommend both of them to anybody."

"Not smart phone savvy. Ive dealt with both Melonie and Emma several times They are both courteous professional with great personalities Patient with me with my lack of computer skills Very helpful when I talk to them"

"Melonie was very informative and super polite!! She was also very patient with me and all my questions."

"Great job, thank you Savanna!"

"Savannah was our customer service representative and helped us review our coverages. Very nice and helpful."

"Savannah was great, explained the coverages thoroughly and made the process as smooth as can be."

"Savannah is amazing! Very personable and has a great memory! She was able to update my policies until they were all up to date. Thank you Savannah for all your help!"

"Tatum was very helpful"

"I spoke with Ms Savannah about all my policies: Auto, Home and others. She explained all premiums, ways to save some and more"

"Savannah was a great help in explaining our coverage"

"My vehicle was totaled; Terri helped me every step of the way. She is a caring, concerned person who made me feel like family. She called to inform me of every step; called to see if I had any questions and to see how I am doing. Great representative of State Farm!"

"Great Experience. They have been my agent for a few years now. Savannah and Emma did a awesome job of helping nail down a breakdown of some of my policies."

"I recently moved my insurance to Scott Holley’s office, and I’ve had a great experience! Nick helped me find the right life insurance policy for my age and current situation, and Landon saved me a lot of money on my auto and renters even with increased coverage. He also wrote me a supplemental health policy, and I’m STILL paying less than I was at my old company without that coverage. I could not recommend them enough!"

"Terri Smith was a huge help and an awesome person working on my claim. She was very professional and cared that I got my claim in the right hands. She has went out of her way to contact me, multiple times to make sure the adjusters called, and when they (adjusters) did not call she got it re assigned and handled in a timely manner.

Thank you Terri"

"I was hit by a young driver, so I had a lot of questions. I was connected to Terrie by an agent in Scott Holley’s office who said she was phenomenal. I must agree that Terrie is phenomenal. She advised me first of all to give the sheriffs department time to complete the report. I called them when she told me to, and everything had been completed. That was Friday afternoon after work. I thought everybody at State Farm would be off work for the weekend, and I’d have to call back on Monday to start the procedure. Not only was Terrie there Friday afternoon until 5 PM, she called several people to get my repair started. She found the name of the person I was supposed to connect with at USAA, She called him Friday, and got his voicemail. She told me to call back on Monday, which I did, and got his voicemail myself. I called back today, and spoke with him. Within an hour, I had my car lined up at the repair shop, and was called by the repair shop and the rental car company. Without Terrie’s help I’d have been a guy with the sheriffs department report looking up the number for USAA. But Terrie did all of my backup work for me. She called the sheriff’s department, USAA, and me whenever she needed something, and called me on Tuesday to check if I had had success calling the USAA guy. She really went to bat for me and I am immensely grateful to this hard working lady."

"Extremely helpful in getting new vehicle insured."

"Savannah makes me feel super assured in my future with State Farm. She clearly and thoroughly explained to me each process and even helped me understand what my insurance even was. I’m 20, and thanks to her I understand my future a little better now. Thank you so much."

"Savannah provided excellent service, she was extremely helpful and is enjoyable person to work with."

"Tatum was very happy and very helpful!"